What would you suggest for those of us who have gaps in our work history (such as on my resume on page 2) where I was going to school and was a stay at home mom?

My name is Charles Singletary. I would briefly like to receive some insight on how my resume should be set up for corporate America in the New York City, Greater Manhattan area. Last summer I took an Internship with Major League Entertainment Media Management and Licensing Firm in NYC. I just recently graduated from Hampton University in Hampton, Virginia with a Bachelors of Liberal Arts Degree. My major of concentration was Political Science. So far I have been unsuccessful obtaining any jobs, with even places like Macy's, Enterprise and Burger King. My dream is to work for Sony BMG. I have the experience and meet all of the qualifications that are required for an Assistant position at Sony, and other record labels, not to mention corporate Assisstant jobs in general. I was hoping for you to be able to take a look at my resume and let me know exactly what I need to correct on it to make it more appealing to the corporate world. I have included it below. Thank you for your time and God Bless.

Charles W. Singletary

Resume

-----------------------------------------------------------

26 Meadow Hills Drive

Somerset, NJ 08873

Phone:732.951.8715

Fax: 732-951-8715

Charles Singletary

 

Objective

 

To effectively use communication and deductive reasoning skills in the area of music, sales, advertisement, and marketing.

Experience

2008 Americorps/Project Dream Big, Hampton Virginia

• Workshop coordinator
• Supervised children ages 8-13
• Plan activities for children
• Teach children geography lessons
• Take children on field trips that will educate them and broaden their horizons.

2007 CVS Pharmacy, Somerset, NJ

• Store Clerk
• Worked the stock in the store
• Helped Closed Store

 

2007  Major League Entertainment Media Management and Licensing Firm,    New York, New York

 

Intern Assistant to President of Firm-Matt Marcus

§  Helped work with and manage Just Blaze’s newest Hip Hop group; Kidz in the Hall.

§  Booked flights, set up interviews and meetings with and for Kidz in the Hall and other DJ’s and photographers (Andre Wright/Vibe Magazine).

§  Networked and was able to get Kidz in the Hall posted on many top rated Blog Sites (XXL Online Magazine, Nahright, Hip Hop Game, Yo! Raps online magazine).

§  Provided the firm with very rare David Oliver record for sample clearance for new Freeway Album.

§  Received great feedback from the public and other stores promoting Kidz in the Hall in Soho, Upper Manhattan and the Brooklyn areas of New York.

§  Helped on and put together press kits for artists.

§  Sent out and trusted with important info and documents to other major labels and businesses (XXL, MTV, Hip Hop Game, Block DVD, HBO, Hip Hop Press, Blender Magazine, and URB Magazine).

§  Worked on booking concerts to Universities including my school, Hampton University.

 

§  Helped manage and make sure Kidz in the Hall performance at Brooklyn Hip Hop Festival ran accordingly.

§  Helped artists and photographer prepare for photo shoots.

 

 

 

 

 

 

 

Education

2004-Present                 Hampton University        

Get in front of decision makers -- or people who can introduce you to decision makers.  There's so much competition so relying on the internet isn't going to cut it.  Get involved with events through MediaBistro, Ed2010 and other groups for young, aspiring editors/copywriters.  The more you're involved, the greater chance of finding solid leads.

Hi Tory,

 

I wanted to know if you can help me with my resume. I was working for a title insurance company and due to the down turn of the market I was let go. I have been in the business for 7 years now from assistant to escrow officer. I have been out of a job for about a month and I have not had any luck with landing an interview. I have expanded by options by applying for jobs as an executive administrative assistant. Can you give me some pointer in the resume below?

 

OBJECTIVE:

 

My objective is to obtain a position as an Executive Administrative Assistant (Legal), where I am able to utilize my advanced computer skills, organizational ability, strong analytical problem solving and judgment skills, creative talent, proactive and independent work style toward becoming a valued asset to my employer and colleagues.

                                                                                                                                                           

Experience: 1/05 – 7/08 Chicago Title Insurance Company-Office of Larry G. Longer, PC Houston, TX

 

Escrow Officer/Administrator/Manager

·          Maintained close relationships and provided professional assistants to clients.

·          Liaison between parties for scheduling of meetings and events by coordinating calendars, scheduling catering, ordering AV equipment, etc.

·          Prepared legal documents and worked closely with client’s instructions to assured accurate information accordingly for each project.

·          Draft, proofread, compose and/or transcribe routine correspondence, letters, and memos.

·          Reviewed documents from varies clients to insure correct information in files for projects.

·          Prepared and submitted requested, reports, memoranda, letters, and information packages for all parties involved in the projects.

·          Reviewed, audit, and destroyed confidential information of each client according the privacy act before sending files to warehouse.

·          Assisted clients with obtaining administrative information need to ensure a timely closure of project.

·          Assisted clients with curing prior issues of projects efficiently to insure timely closure of the projects.

·          Updated/maintained client files-to assure accurate information and maintained confidential information secured.

·          Daily processing of multiple projects that often involve the acquisition and/or sale of properties for commercial and residential real estate.

·          Kept track of all expenses incurred by each project and made detailed expenses reports.

·          Arranged all the details involved for traveling when needed for the CEO of the company.

·          Monthly system testing of all equipment need for processing of projects.

·          Trained new employees and acted as informed source of company policies and procedures. Routed new employees to appropriate company employee for answers if necessary.

·          Keep office log for office supplies and equipment, and arrange for routine maintenance of basic office equipment.

·          Attended Seminars.

                               

Experience:    09/02 – 1/05 Chicago Title Insurance Company-Office of Larry G. Longer, PC Houston, TX

 

Junior Escrow Officer/Administrator

·          Maintained close relationships and provided professional assistants.

·          Prepared legal documents and worked closely with client’s instructions to assured accurate information accordingly for each project.

·          Reviewed, audi

Hi Tory!  Before I was laid off in June, my boss helped me re-work my resume.  He had some ideas that I had never heard of before, and he seemed to have experience to back up his ideas, so I got really excited about this revision.  But now I am wondering if this resume is not as effective as it should be.  Specifically, I am wondering if my experience section is a turn off for employers.  As you can see below, I include 4.5 years of experience at the same company, but it is broken out into 3 sections, which are the three positions I have held there.  What do you think about this technique?  What problems do you see with this part of my resume?  Thanks!

CAREER OBJECTIVE

 

A respected leader with a proven ability to develop and implement procedures which lead to world class service and profitability.  Have progressed from a customer service representative to an operations supervisor that manages $1.1M/yr in revenue.  An advocate of strong team relationships and leading with service.  Eager to contribute these skills to a company’s customer service department.

 

 

 

WORK EXPERIENCE

 

Operations Supervisor, Sento Corporation (Orem, UT)                               2006 to 2008          

 

Managed a team of 30+ employees that generated $1.1M in revenue per year.  Achieved team performance goals for 5 consecutive months (92% schedule adherence, 90% quality, 3.5% not ready).  Managed schedules with IEX, and generated weekly performance reports through SBI.  Co-developed a work-from-home program for 110 employees that cut $240K/year in facilities expenses.  Saved Sento $96K/year by reducing technology-based down time by 95%.  Established a new branch of the account in Raleigh, NC by coordinating hiring, training, and establishing expectations for 90 new employees.  Acted as Sr. Operations Supervisor over entire Raleigh account, and managed the new supervisors for 10 weeks.

 

 

Mentor, Sento Corporation (Orem, UT)                                                            2005 to 2006          

 

Served as a resource for a team of 25+ employees by answering questions, and coaching on various call metrics (AHT, ACW, Quality, Transfers).  Performed one-on-one coaching for a minimum of 10 hours per week.  Ran reporting bi-weekly to measure team performance (efficiency and punctuality) on claims, which resulted in a workable issue percentage of less than 5% on my team. 

 

 

Customer Service Agent, Sento Corporation (Orem, UT)                             2003 to 2005    

 

If you're looking for work in your field, then keep the education on top.  If you're looking for other work, then put the experience on top.  You have to customized based on what you're applying for.

I know two months sounds like a lifetime, but in the job search world, it's not very long at all!  Keep searching, but also think about a temporary gig to bring in some money and to keep you busy.  Don't worry about the past -- focus on the skills and strengths you can offer to an employer and tout those bigtime!

Hi Tory,

I was recently laid off and have submitted various resumes. However, I fear that my "clinical" title, for my non-clinical role may be hindering me and therefore casuing my resume to be overlooked. I incorporate many action verbs, as related to my previous roles. Any suggestions? 

Joe P.,

I recently attened a military.com job fair in my area and the org. Helmets to Hardhats rep was most informative. I don't know how wide spread the org. is but if you are interested I will be happy to pull out the info and forward to you.

Beverly

If you're applying to teach spanish and you're a great teach, but you don't know spanish, that's a problem!  If the skill you're missing wouldn't prevent you from doing the job, don't panic.  If it's the most critical skill related to that position, you'll have a hard time convincing someone.  But if it's a secondary part of the role, then taking a course or getting on the job training is absolutely an option. Go for it

Hi Tory,

I have recently moved back to the United States after living in American Samoa for 6 years.  I have been applying for several jobs for the last 3 months and only received one interview which will take place next week. 

I watched GMA this morning and have a question on your tip about including a personalized customized summary.  Would the following statement be acceptable for my resuame?

I am a self-starter and initiated the creation of a digital library of environmental literature written about the archipelago for the National Park of American Samoa.   Due to the success of the project, I was asked to create digital libraries for Guam and Saipan. 

Additionally I applied for a job with an employment agency who forwarded my resume to a company.    Is it appropriate to contact the company to introduce myself without going through the employment agency?

Thank you in advance for your advice.

Tory,

The extended part of my resume, after my education and previous jobs, is broken down in areas of skills,  i.e.  Business Development, Operations Management, Employee Orientation and Training, Critical Judgment and Quality Assurance.  Under each of those headings, I have listed specifics of my skills in those areas, without linking them to a particular company.  Should I go back and reorganize that part and link skills to a specific job?

I know as a hiring manager, I hated reading resumes that listed the same job skills under each work history entry.

Thanks for your previous input.

Jan Percy

 

 

Tell that exact thing to an employer when they say you're overqualified.  Speak up and say -- that means you'll get a greater bang for the buck!  Try offering to freelance or consult since they often want someone even more qualified in those roles.  Don't back down -- push a little!  You can win them over -- it only takes one to say yes!

Functional is the most common  for sure.  Submit the top 1/4 of the page -- minus your personal contact information -- and I'll look at it here.  Usually all it takes it that much to see what's right, what's wrong, etc. 

SUMMARY OF QUALIFICATIONS
- Excellent oral and written communication skills
- Experienced team leader and team player/ group collaboration
- Proven quantitative and analytical skills
- Efficient at time management

EDUCATION      
The University of Texas at El Paso
Bachelor of Business Administration in Economics, May 2005    Overall GPA 3.07/4.00
National Dean’s List      Spring 2003
Dean’s List       Spring 2002

EXPERIENCE      
Refinery Science Corporation, Project Manager, El Paso, TX      Nov. 04–July 08
- Served various roles with the company (office & project manager, hazardous material & environmental safety manager & IT specialist)
- Established operating procedures for environmental safety, project and office management
- Managed various projects
- Prepared monthly project reports (including budget and schedule)
- Accelerated in learning software such as MS Project, QuickBooks and database management
- Participated in the hiring process of new employees
- Personally assisted the president and general manager of the company
- Organized office to operate efficiently
- Prepared marketing material for the company
- Researched information and reviewed marketing presentations for potential investors


Transglobal Oil Corp, Project Manager, Santa Teresa, NM                       Jan. 08 – April 08
-    Designated as the project administrator for the $100,000 grant received by the National  Science Foundation
-    Created, monitored and updated the project schedule and budget
-    Overall knowledge of the company's mission, functions and organization
-    Identified, analyzed and recommended solutions to problems
-    Participated in the hiring process of new employees
-    Prepared the Spill Prevention Control and Countermeasure Plan as specified in the TPDES General Permit (TXR050000)

I don't think the live chat is working but This is my resume and I have no luck getting interviews could you help

 

Objective

Sales and Account Manger

Summary of Qualifications

§      Over 4 years experience in Account Management and Account Development, including products and services for non-profit organization and independent accounts.

§         Provided great customer service for my clients and accounts.

§         An organized and detail-oriented manger with the ability to prioritize and delegate tasks effectively to ensure timely project completion.

§         Proficient in MS office Word, Excel, PowerPoint and outlook

§         Fluent in Spanish and Portuguese

Professional Accomplishments

Equity Manager, GMAC Mortgage, Paramus, NJ                         2003-2008

§         Responsible for managing and growing business to reach various business objectives.

§         Maintain and analyze activity management through daily, weekly and monthly reporting.

§         Responsible for managing and servicing established accounts and acquiring new accounts.

§         Provided Education, Training and Support for non-profit organization like NHS, Hispanic Federation and Brand New Day.

§         Coordinate Seminars and promotion events for GMAC and Vendors.

§         Maintained excellent customer relations with established accounts and clients.

§         Achieve and excel in all business metrics and sales objectives.

 

Document Specialist, Continental Airlines, Newark, NJ          1999-2003

§         Responsible for maintaining and organizing Jeppsen and Continental training and aeronautical material.

§         Provided Chief Pilot with weekly updates on maps and publications for indivual aircrafts

§         Directly responsible for preparation of Continental maps and document for highly important military charters.

§         Prepared Documents and maps required by the FAA for emergency aero nautical bags.

§         Trained and supervised new employees.

Education

Union County College

Business

Cranford ,NJ

 

 

 

 

 

 

 

I posted my resume I hope you can find it. :-) But here it is again.

 

OBJECTIVE: Dedicated and skilled Human Resources/Recruiting professional seeks fulltime
              HR position that offers growth potential and stability. Having worked in

                                  several contract positions, diverse HR expertise has been
                                  gained in various industries specializing in the coordination
                                  and support of daily operational and administrative functions

 

SUMMARY OF QUALIFICATIONS:

 

·         Proficient in Microsoft Office/Windows XP/Vista (Word, Excel, Power Point, Access) Outlook, Lotus Notes, Internet, Kronos, E-Time, Niku, Peoplesoft, NuView, PCRecruiter, ReqLogic, TotalHR, OFCCP Experience (Government Hiring Standards) XpTEN Local and XpTEN International, Reportsmith, Payroll (Ceridian and ADP) database systems.

 

WORK EXPERIENCE

MICROSOFT, Atlanta, GA                                                                                        11/2007-6/2008

Staffing Associate-Virtual (Contractor)

 

• Assisted 4-7 Sr. Level Recruiters on all aspects of the hiring process for technical MSIT Business Unit
• Support recruiters with openings in the Washington, North Dakota, and Puerto Rico
• Sourced candidates for technical positions within the MSFT career based system
• Followed Microsoft OFCCP Guidelines certified with all candidates data
• Screened and sourced for potential candidates against open requisitions via  XpTEN database
• Scheduled phone interviews, conducted background checks, and prepared offer letters
• Set up interview loops and Technical Screens for Hiring Managers
• Coordinated with legal to work with visa candidates (H1, H2) and collect necessary documents

• Tracked employee referrals and was responsible for weekly status reports
• Ensured all job requisitions are posted internal and external resources under the MSFT guidelines

 

DATAPATH, INC  Duluth, GA                                                                                        4/2006-9/2007

Recruiting Coordinator

·         Worked directly with the Recruiting Team in a supportive role to include all aspects of recruiting such as: responding to job applicants, sourcing resumes, phone screens, coordinating candidate interviews and interview preparation

·         Prepared offer letters and handle pre employment responsibilities for selected candidates (arrange candidate travel and hotel accommodations)

·         Conducted candidate assessments, background, credit, and New Hire on-boarding

·         Processed applicant expense reports and vendor invoices

·         Completed correspondence by gen

Don't just tell me what you did -- tell me how well you did it.  A resume shouldn't just rehash your responsibilities; it should also celebrate your successes.  Be cautious of the tense you use -- some cases you use present "PROVIDES" -- others are past.  Assisted/assisting, etc.  Just be consistent and beef this up by tweaking some of the bullets to reflect a success.

I didn't say that!  If you have the option to submit the cover letter, definitely do it.  And when you're applying to an email address or a person, always include the cover letter.  Not too long -- just enough to convey the key aspects as to why you're ideal for the job.