Hi Tory.  My name is Laura and I’m from NJ.  I've been working in retail now for eight years.  I currently have been looking to change careers because I feel depressed at my current job.  I've been looking for a career in Human Resources and Administration.  Working in retail I am able to learn many fields and those two fields seem to better fit me.  Please look at my resume to give me any ideas what I can do to get a better job.

 

Laura Orrico

Email: Orrico_L@yahoo.com

 

 

 

 

OBJECTIVE:    To secure challenging employment where diversified academic, administrative, and

supervisory skills will have valuable application and provide opportunities for

continued career growth and professional advancement.

 

EDUCATION

2003       Georgian Court University, Lakewood, New Jersey

BS in Business Administration

Concentration in Finance

Concentration in International Business

 

 

EMPLOYMENT

2004-Present      Assistant Store Manager, Apparel and Accessories Kohl’s Department Stores

§         Directs all merchandising and team development for the Men's, Women's, Juniors, Young Men's, Intimate Apparel, Accessories, Jewelry and Beauty departments.

§         Interprets, directs and leads capacity and merchandise directives.

§         Manages stores payroll projections, productivity, and controllable expenses in relation to sales trend.

§         Reviews business summary for sales opportunities.

§         Manages the hiring and interviewing process to maintain proper staffing.

§         Completes and administers annual associate reviews.

§         Leads all store meetings and ensure action plans are achieved as needed.

§         Participates in training and ensures all needed training is delivered.

§         Supervises hourly staff to complete all price changes, callbacks, in store price changes.

§         Partners with Loss Prevention on all inventory programs.

§         Leads the inventory prep planning and ensures the execution is achieved.

§         Resolves escalated customer complaints.  Determines source of issues and takes initiative to identify and resolve them.

 

2000-2004      Department Supervisor of Juniors, Kohl’s Department Stores

§         Responsibility for maintaining department merchandising and visual presentation standards.

§         Identifies opportunities to increase sales and maximize merchandise presentation and communicate to management.

§         Maintains a neat, clean and organized fitting room and department.

§         Responsible for greeting and offering assistance to customers as needed. 

 

 

COMPUTER SKILLS

MS Word, MS Excel, MS PowerPoint, Kronos, Assets

 

 

REFERENCES

Available upon request.