Dear Tory,

this is my 3rd try to post my questions....sorry....I think something got messed up

Short synopsis....2 weeks ago, laid off....have been working with local college on resume writing, interviews, etc. Last 9 years copy editor/proofreader, before that accounting (specialized in payroll and taxes).

Was told by college and assorted classed to DELETE objective on resume, so I did. However, w/o it, I can't seem to get resume looked at. I'm not sure I want to stay as Copy Editor/Proofreader, may want to return to payroll/accounting, or move on to an analyst role (want a new challenge).

Was told that because my accouting/payroll experience is over 10 years, I shouldn't use functional...however, I need to include that if I want to show ANY experience in this field.

Here's my attached resume, I'd appreciate any suggestions you can offer (and I hope that the third try is really the charm!!!!)

Thanks,

Ellen

Leadership Program Development

Business Solutions Consulting ~ Project Management

Accounting & Business Analysis ~ Customer Service

 

SKILLS

Needs Analysis: Interviewed clients and associates to determine their needs/desires and explore which solutions/products best met their needs.

Project Planning: Led several projects, teams, and major rollouts. Developed timeframes/guidelines and scheduled manpower and duties, ensuring completion of projects in a timely manner.

Accounting: Proficient in payroll, tax preparation, receivables, payables, general ledger, and collections.

Business: Skilled in customer service, problem solving, sales, marketing, telemarketing, purchasing, several software packages, training associates and clients, and devising business plans and methods.

Teamwork: Skilled at keeping team focused on goal while also serving as advocate, and using detail-orientation to probe different sides of potential problems.

 

 

PROFESSIONAL EXPERIENCE

The David Group, Cleveland, OH                                                                                       1999-present

Copy Editor/Proofreader

·         Write, edit and proof copy that is used in clients’ collateral.

·         Ensure the marketing/HR collateral maintains clients’ branding image and style, resulting in a 15% increase in customer satisfaction.

·         Trained associates, resulting in 22% increase in artwork acceptance.

·         Created training/do###entation manual for associates, resulting in increased productivity and shortened training time.

·         Recognized for performing work in accounting and production departments, resulting in receipt of multiple corporate recognition awards.

 

The Pampered Chef, N. Ridgeville, OH                                                                                  1996 - 2008

Independent Kitchen Consultant/Director

·         Trained team of consultants, resulting in increased productivity, 10% increase in commissions and accelerated advancement.

·         Instructed clients on the benefits and features of our entire product line.

·         Consistently achieved sales in the top 4% of cluster.

 

Olsten Staffing Services/Charter One Bank, Cleveland, OH                                                        1999

Interim Payroll Supervisor

·         Supervised a department of 5 payroll processors, ensuring that 10,000 employees received accurate and timely paychecks.

·         Devised and implemented payroll auditing procedures.

·         Trained new manager and new supervisor on Charter One policies and ADP system and payroll processors on basic payroll procedures.

·