Could you please help me with spanking Victoria Secret for their poor business practices. I would have to give Victoria Secret company a "Fail" when it comes to their Black Friday practices. I think they prey on the fact that the majority of their clientel are young adult woman who will just put up and shut up.
I am 48 years old and have been shopping Black Friday and Day after Christmas sales for 30 years. I thought I had seen it all till this year. Many retailers opening at midnight created quite a scene. I do not expect that a person will be able to captiolize on every deal, of course this is designed as loss leader marketing, get'm in, get'm frenzied, but I do expect the deal to exist.
I waited outside a Victoria Secret store in my town of Cedar Rapids IA from 12:30 am until their opening at 4:00 AM with the intention of purchasing yoga pants advertised for $25 for my daughter, a good value worth waiting for I felt. There were probably, by 4:00 am, 300 people gathered ready to capture the same deal , a pair or two of $25 yoga pants. After getting a pair from the display where the sign posted said "$25 v neck or yoga pant, and waiting to pay, another lengthy wait, I pull out my card to discover that not all yoga pants were on sale, just a few select designs in a basket at the front. No where on their website or near the yoga pant displays anywhere did it say that id did not apply to all yoga pants. I was not the only angry customer, but many of the young adult women customers will not do anything to complain. They pay the regular price and leave. I guess age brings wisdom of understanding the high value of the sleep lost only to be dupped. I love their products but as a professional woman, with lots of choices for my disposable income, I would be interested in making successful a company that values their customers, not dupes them. I 'm sure I am not alone and I would love to see this company called out in a way they will listen. You have that voice. I will mount what protest I can and know that it will have little impact, but I just think buyer should beware, and retailers should not think that great products can allow them to under value and "toy or tease" their customers even if that is the nature of their products. Thank you